Telemarketer Calls - Rather Than marketing, only Harassing the Potential Customers
Fine day morning, my mobile phone starts ringing. I pick up
the phone & says “Hello, who’s this?” Get the answer from other side “Good morning,
sir, I am Anitha from XYZ Real Estate. Sir, our estate is just about 10 kms. from
the city central. The area is developing very fast. A software park under
development is just 2 kms away. All the amenities such as shopping mall,
school, multiplexes etc etc are in close vicinity of this estate……..”. There
was no sign of that girl stopping the talking and giving me a chance to speak.
Have no option but to interrupt forcibly “Hold on Hold on Madam, I am not looking
for any real estate investment as being a retired person. Please do not call me
again and please delete my number also from your data bank”.
Even after this still that girl was not willing to stop and I
have no option but to disconnect the call and blocking the number. How many of
us gets these types of calls???
I do get such calls at least 6 to 8 times a day. These calls are
not only for real estate but it may be for real estate, personal loan / housing
loan (from different, different banks), MBA courses, dinner invite from housing
property developer, request to sell my car (don’t know how to sell a car if one
don’t have), life / vehicle insurance, credit cards, saving plans mainly for
retirement (though already retired), technician (ITI) course (after Mechanical
engineering graduation), any type of survey and what not.
As per the Smart Phones these calls can be categorized as General
Spam, Telemarketer, Robo caller, Fraud or Scam, Debt Collector, Survey, non-profit
etc. Irrespective of the category, these calls are very disturbing (both times
as well content) one will be bound to lose his control. Imagine I am hurrying for attending a very
urgent & critical meeting in which my contribution is very crucial and I get
a call very much concerned about my bank balance and hence offering me personal
loan or offer to sell my car? While I am enjoying a party with dear ones about
my previous year success (promotion) and somebody is offering you to buy one
more an especially tailor-made life insurance policy? There are many such
situations, incidents. Most loving part is if we regret their offer, they will
not stop and will ask just like our near & dear ones – “why you don’t want
to sell the car?” or “why you don’t need real estate or personal loan?” Wonder
whether they will be nudging this way to all the customers with the same amount
of love and concern or soft-spoken peoples like me are special and exclusive?
One has to answer such call calmly (getting angry is you only
spoiling your day) and like a disciplined, obedient employee, after
disconnection blocking the number. But very quickly, realized that this also
doesn’t work as keep receiving the calls from new numbers every time. When we
go to purchase a new sim / number, we get so many questions from the service
provider and need to submit the documents. But for certain special peoples it’s
very easy to get the new number; particularly in India.
Now what’s the solution for this specially when your service provider is not supportive and willing to stop this. We have to keep blocking these numbers irrespective of response from service providers. Additionally, each of us to get registered for DND. Also suggest downloading and installing an app “TRAI DND” from app store and keep complaining every time get a such a call. This way we will be raising the complaint to TRAI and in turn they will make our service provider to take the action. If each of us starts taking actions against this, we can expect the reduction in such calls and can witness a significant improvement. But its high time that everyone has to participate and start taking the actions.