Telemarketer Calls – Rather than marketing, only harassing the potential customers….

 

Telemarketer Calls - Rather Than marketing, only Harassing the Potential Customers

Phone Image displaying incoming call from "unknown number".

Fine day morning, my mobile phone starts ringing. I pick up the phone & says “Hello, who’s this?” Get the answer from other side “Good morning, sir, I am Anitha from XYZ Real Estate. Sir, our estate is just about 10 kms. from the city central. The area is developing very fast. A software park under development is just 2 kms away. All the amenities such as shopping mall, school, multiplexes etc etc are in close vicinity of this estate……..”. There was no sign of that girl stopping the talking and giving me a chance to speak. Have no option but to interrupt forcibly “Hold on Hold on Madam, I am not looking for any real estate investment as being a retired person. Please do not call me again and please delete my number also from your data bank”.

Irritated / Frustrated Customer disturbing his busy or preoccupied schedule.

Even after this still that girl was not willing to stop and I have no option but to disconnect the call and blocking the number. How many of us gets these types of calls???

I do get such calls at least 6 to 8 times a day. These calls are not only for real estate but it may be for real estate, personal loan / housing loan (from different, different banks), MBA courses, dinner invite from housing property developer, request to sell my car (don’t know how to sell a car if one don’t have), life / vehicle insurance, credit cards, saving plans mainly for retirement (though already retired), technician (ITI) course (after Mechanical engineering graduation), any type of survey and what not.

As per the Smart Phones these calls can be categorized as General Spam, Telemarketer, Robo caller, Fraud or Scam, Debt Collector, Survey, non-profit etc. Irrespective of the category, these calls are very disturbing (both times as well content) one will be bound to lose his control.  Imagine I am hurrying for attending a very urgent & critical meeting in which my contribution is very crucial and I get a call very much concerned about my bank balance and hence offering me personal loan or offer to sell my car? While I am enjoying a party with dear ones about my previous year success (promotion) and somebody is offering you to buy one more an especially tailor-made life insurance policy? There are many such situations, incidents. Most loving part is if we regret their offer, they will not stop and will ask just like our near & dear ones – “why you don’t want to sell the car?” or “why you don’t need real estate or personal loan?” Wonder whether they will be nudging this way to all the customers with the same amount of love and concern or soft-spoken peoples like me are special and exclusive?

One has to answer such call calmly (getting angry is you only spoiling your day) and like a disciplined, obedient employee, after disconnection blocking the number. But very quickly, realized that this also doesn’t work as keep receiving the calls from new numbers every time. When we go to purchase a new sim / number, we get so many questions from the service provider and need to submit the documents. But for certain special peoples it’s very easy to get the new number; particularly in India.

Now what’s the solution for this specially when your service provider is not supportive and willing to stop this. We have to keep blocking these numbers irrespective of response from service providers. Additionally, each of us to get registered for DND. Also suggest downloading and installing an app “TRAI DND” from app store and keep complaining every time get a such a call. This way we will be raising the complaint to TRAI and in turn they will make our service provider to take the action. If each of us starts taking actions against this, we can expect the reduction in such calls and can witness a significant improvement. But its high time that everyone has to participate and start taking the actions.

Customer to register their number for DND on TRAI App. 

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